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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Andrea Arnold

September 8, 2023

5  out of  5 rating by Andrea Arnold
"I can't say enough about this place I was in need of car insurance do to the fact I have 2 kia vehicles and I was dropped from another company because of that but Olivia stepped up and saved me she was the best was even able too add my old school car for nothing Olivia is the best check them out."

Theresa Bell

July 27, 2023

1  out of  5 rating by Theresa Bell
"Nice guy but after he brings you in the door, you’ll never hear from him again! We got in with him for our insurance for everything cars, home, life insurance everything. A couple years later we wanted to go in make some updates/changes. Called his office told his secretary we wanted to sit down with HIM specifically. Told her we understand he’s busy and we’re willing to wait (weeks if needed). She said that her and the other employees in the office are an “extension of Mike Lucas” (can make the changes to our plan) and can do everything he does and he doesn’t have time to meet with customers. For the returning customers if you don’t believe me, call and try it yourself! I don’t care if that’s usual practice or not, you can find an hour within a 2 month period to meet with a customer if you want to keep them! Insurance agents are a dime a dozen. For his employee to say that to me was pretty inappropriate and not a good business decision. Currently shopping around for a new agent."

mauricio hernandez

April 29, 2023

2  out of  5 rating by mauricio hernandez
"They rise my insurance more than double when I add my daughter to my policy From 119 to 267 that's tha reason im move to progressive"

Happy face !

February 1, 2023

5  out of  5 rating by Happy face !
"Better than All-State and beat everyone's prices"

Rami Suleiman

January 30, 2023

1  out of  5 rating by Rami Suleiman
"I’m not his customer and his office calls my cell phone unexpectedly and randomly to offer me an insurance quote. They claim they “received an email I was looking to save money”. This is inconsiderate and unprofessional. I don’t think you’re treating people the way you want to be treated. How would you feel if you’re trying to run your business and someone is calling you to your cell phone trying to offer you some service you never inquired about? Please stop this and be more professional. Thanks"

Eric Larson

August 2, 2021

5  out of  5 rating by Eric Larson
"Very friendly and helpful with the onboarding process. Made everything super simple."

Mario Abbatacola

July 15, 2021

5  out of  5 rating by Mario Abbatacola
"Great customer service! Mike and Vanessa looked at our coverage , made suggestions to improve our coverage and are a pleasure to work with!"

Constance Nelson

July 7, 2021

5  out of  5 rating by Constance Nelson
"They were very nice and they were very friendly and made their change very easy thank you to you all"

Tyler K

July 3, 2021

5  out of  5 rating by Tyler K
"Great agency"


March 9, 2021

1  out of  5 rating by ERIC MARGOLIS
"Asked for quote. Was to receive one immediately on line. Didn’t happen. He sent email that said quote attached. Wasn’t there. It’s all an attempt to get you on the phone for high pressure sales tactics."

Angelina Jurado

March 5, 2021

5  out of  5 rating by Angelina Jurado
"Matt helped me out when switching over. He explained everything to me so I would understand and took his time."

Chris Colburn

February 1, 2021

5  out of  5 rating by Chris Colburn
"Matt and Jessica from Mike Lucas’ office did an awesome job helping me get my policies switched over to State Farm. Rates are excellent and the service is outstanding. I’m glad I switched!"

Paul VanDorn

January 21, 2021

5  out of  5 rating by Paul VanDorn
"I was very impressed with Ethan and his willingness to provide helpful information while I was searching for insurance. Not only did he / State Farm offer the best value, but his customer service was second to none."

Chelsea Lewis

October 14, 2020

5  out of  5 rating by Chelsea Lewis
"Chris Watzke recently spoke with me regarding life insurance policy options, and I have never been more pleasantly surprised by an interaction with an insurance agent. He was patient, informative, personable, and made me feel extremely comfortable discussing what can oftentimes be an uncomfortable topic. The actual and intrinsic value of the possibilities he presented me were likewise beyond my expectations. I highly recommend his counsel and services for anyone seeking advisement and a policy on this matter."

Noma Johns

October 10, 2020

5  out of  5 rating by Noma Johns
"I was checking online to find an insurance company that would save me some money, because I felt I was being ripped off by my current company. After I did that, I got many phone calls and emails, but the one I happened to answer was from Chris at State Farm. I have 3 policies so switched them all to State Farm. Do you want to know how much I am going to save yearly? $1400! Besides that, I now have a friendly, responsive agent to work with."

The Auto Clinic Batavia

October 8, 2020

5  out of  5 rating by The Auto Clinic Batavia
"Mike and the staff have always been helpful, great service, they took care of my auto and home mortgage as well , great prices highly recommend!"

Adam Freitag

September 21, 2020

5  out of  5 rating by Adam Freitag
"I’ve been a client of State Farm for 20 yrs now. My agent had retired at the beginning of the year and Mr. Lucas’s office began handling my insurance needs. Me Lucas called me personally and let me know that all was well and that I was in good hands. Since, I have added my step children to my auto policy along with my wife and I must say, the transition was SUPER EASY! One of their reps even came to my house to help set up my new policies which was very convenient. Great people all around and great auto coverage!"

Randy Castillo

August 28, 2020

5  out of  5 rating by Randy Castillo

Daisy Klaine

April 9, 2020

5  out of  5 rating by Daisy Klaine
"I have been with my precious car insurance company for years so I was very reluctant to change. After my call with Mike Lucas State Farm I am so glad I did, the staff was so friendly and they took the time explaining everything to me along the way. They weren’t pushy like many others insurance companies are. Plus I was able to save money on my car insurance and house insurance! I encourage you to give them a call, they will not disappoint you."

Andrew McDowell

April 1, 2020

5  out of  5 rating by Andrew McDowell
"Matt went out of his way to answer any questions that I had in a timely fashion. Saved me money from my old policy with Country Companies for the same coverage!"

Shanel Huerta

March 31, 2020

5  out of  5 rating by Shanel Huerta
"Great Service. Brandon Murray helped us with life insurance options. We are very relieved that our family is covered. Will be going to him for all our insurance needs."

Deb Murray

March 31, 2020

5  out of  5 rating by Deb Murray
"Great company! I’ve had them for years! And Brandon Murray goes above and beyond! Thank you for all you do."

Kyle Engeling

March 14, 2020

5  out of  5 rating by Kyle Engeling
"We enjoyed working with Matt Liesman on getting our insurance coverage through Mike Lucas Agency. He was personable and readily available to answer any and all questions we had. I highly recommend working with Matt!"

Dalton Murray

February 29, 2020

5  out of  5 rating by Dalton Murray
"Brandon was very informative and made the process a breeze! Would definitely recommend this agency and their remarkable staff!"

Nate S

February 29, 2020

5  out of  5 rating by Nate S
"Matt did a great job helping me find an affordable policy and guiding me through the process. Thank you!"